Sainsbury’s CEO outlines growth plans for Argos as company rolls out click and collect services.
Mike commented: “Customers are demanding more and more flexibility and more speed in terms of the way they shop with us. We would argue very strongly that with the 2,000 points of presence, the great Argos digital capability and the supply chain that backs that up – and the fact that those businesses have access to 27 million customers a week – it gives us a reasonably powerful combination to compete in the future. But I don’t pretend for a moment that Amazon and others aren’t going to be significant competitors.”
The extended roll-out of click and collect, which will enable shoppers to pick up Argos and Tu clothing products at convenience stores, comes alongside an integration programme that has seen the expansion of Argos stores with Sainsbury’s supermarkets.
Sainsbury’s currently has 100 “stores within stores” and plans to increase that to 150 by Christmas as the battle for festive shoppers begins to pick up pace. Mr Coupe added that he envisages a time when Sainsbury’s, like Amazon, partners with independent retailers and uses them as delivery points for Argos goods. The chief executive also wants to sell new categories through Argos, such as clothing.