Despite the rapid expansion of the business, both domestic and overseas, managing director Gary Grant says growth has not been “gung ho”, and that caution has been key to success. The family home is still used as collateral against business loans and that has kept him focused. He says: “I’ve had to put my heart and soul into the business. I’ve worked long hours but it’s no different from any other entrepreneur.”
The Entertainer remains a 100% family-run business and Gary Grant still leads from the front as managing director. His two eldest sons, Stuart and Duncan, have joined as buying director and multichannel director respectively. Gary has also committed to donating 10% of the retailer’s profits to charitable causes. Payments to charity reached £500,000 in 2012/13, up from £200,000 in the previous year.
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