John Lewis appoints new managing director

Published on: 26th October 2016

Paula Nickolds will become the retailer’s new managing director in 2017, replacing Andy Street.

John-Lewis-480Paula will begin the role in January 2017, taking over from interim lead director Dinos Rocos. She will replace Andy Street, who is stepping down this month to run as Conservative candidate for Mayor of the West Midlands.

Paula first joined John Lewis in 1994 as a graduate trainee, and has held a number of senior roles before joining the board in 2013 as its buying and brand director. She is currently the company’s commercial director, where she is responsible for “innovation” in John Lewis’s product range and the look and feel of its shops. The new appointment will make her John Lewis’ first female managing director.

“As a partner with 22 years service, I know just how special the John Lewis Partnership is,” she said in a statement. “Driven by our unique business model, and with innovation in our DNA, I’m immensely excited to lead John Lewis on the next stage of our journey.”

Sir Charlie Mayfield, chairman of the John Lewis Partnership, added: “At a time of transformation in the retail sector, Paula’s progressive and dynamic leadership is just what’s needed for the next phase of modern retailing.”


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