The new hub means no tariffs, no import VAT, and no customs fees for Rex’s EU customers.
As a company committed to providing outstanding service to every one of its customers, whether they carry one or one hundred of its products, Rex London has established a distribution centre in Belgium to better serve its customers in the European Union, without customs delays or additional costs.
The company says the hub has been created in response to Brexit, and the ‘teething problems that came with it for many organisations at the start of 2021’. Scott Clarke, director, added: “There was probably a three or four week period at the beginning of the year where we couldn’t supply our EU customers at all, which was a big deal for us
– over half of our business is with Europe.”
The hub means Rex London customers in the EU can continue to order with confidence; all orders are imported into the EU by the new Belgian company, Rex London BV, which is wholly owned and managed by its UK company.
Trade customers will still have access to thousands of Rex London products, which they will be able to order online or via the company’s team of dedicated account managers in the usual way. Current delivery forecasts estimate a total transit time of up to two weeks for most EU orders, but Rex London is investigating further measures it can take to reduce delivery times in the future.
With international markets identified as key growth areas for the business, Rex says this new chapter reflects how the company is focusing its resources on building and sustaining its international presence. A 2019 winner of the Queen’s Award for Enterprise in International Trade, today Rex’s portfolio of products in original, award-winning prints can be seen all over the world, from small independent shops to galleries, museums and large department stores.