Scammers target toy companies

Published on: 20th November 2019

Suppliers are warned to be wary of fraudulent orders in the run-up to Christmas.

Toy World has been contacted by Brainstorm, after the company uncovered an attempt to obtain goods from them by fraudulent means. Brainstorm recently received an order purporting to be from a company which it deals with on a regular basis. The order, which was on headed notepaper, was for over £4000 worth of goods. Suspicion was initially aroused when the order specified that the goods were to be collected from Brainstorm’s warehouse by a representative of the named account, while the given email address did not match the email address on Brainstorm’s records.

Subsequently, a person claiming to be from the company – CPC, also known as Premier Farnell, which is based in Fulwood, Lancashire – contacted Brainstorm asking if it could pick up the goods the following day, giving a mobile number which Brainstorm was not familiar with.

By this stage, it was clear that the order was fake, and that someone was impersonating Premier Farnell in an attempt to procure goods from Brainstorm for which they had no intention of paying.

These scams will be familiar to many in the toy community. They tend to occur in the run-up to Christmas, when a huge number of orders are being processed each day and speed is often of the essence. Toy companies should be particularly vigilant over the coming weeks to avoid falling prey to these criminal activities, and should report any such instances to the police and their local trading standards office.


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