Selfridges named world’s best department store

Published on: 12th May 2014

Selfridges has been named as the best department store in the world for the third consecutive time by the Intercontinental Group of Department Stores (IGDS).

The award was made at group’s Global Department Store Summit held in Singapore. Selfridges beat off competition from Macy’s and Breuninger after each of the three finalists made presentations on their store openings, omni-channel operations, special events and customer-focused approaches at the event. Selfridges will retain the title until 2016.

Simon Susman, president of IGDS and non executive chairman of Woolworths, South Africa, said: “We are delighted that Selfridges won the Best Department Store Award 2014 today. This is the third time the company has won the award. Its commitment and passion to department store retailing is quite remarkable.”

Selfridges managing director Anne Pitcher said: “We are thrilled that Selfridges has again been recognised as the best department store in the world. We have had a terrific couple of years since last winning, and it is a tribute to the commitment of our teams that we have been honoured with the award again this year. It gives us even greater impetus to continue to exceed customer expectations and deliver to them a unique and extraordinary shopping experience.”

IGDS is the largest association of department stores worldwide and has 37 members from 35 countries.The Global Department Store Summit, held every two years, is the world’s largest event for department stores.

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