Kayes of Cardiff appointed exclusive distribution partner by Orchard Toys

Orchard Toys says the appointment of Kayes of Cardiff will benefit small indies with a lower minimum order quantity.

Orchard Toys appoints Kayes of Cardiff as exclusive distribution partner

Simon Newbury

Orchard Toys has appointed Kayes of Cardiff as its exclusive distribution partner to the independent toy sector covering England, Wales and Scotland.

Under the terms of the partnership, Kayes will carry the entire Orchard Toys product portfolio. Independent retailers will still be able to order split-pack quantities of Orchard Toys games and jigsaws, and benefit from the same pricing they currently receive. Additionally, the appointment will benefit many small independents with a lower minimum order quantity. Customers who will be moving across to Kayes have been notified.

Simon Newbery, managing director at Orchard Toys, said: “By supplying through Kayes, we ensure we can protect our price points with the independent sector and not pass on price increases. The past two years have presented a number of challenges for the industry, but have also provided us with the opportunity to review our business and operational practices. We’re excited to be entering this new partnership with Kayes, as it seamlessly takes on this part of our operation.”

For independent sales enquiries please contact: orders@kayes.co.uk.

Store closures up 25% on 2019

The Centre for Retail Research has found that nearly 14,000 stores have permanently shuttered in 2020. 

Permanent store closures are up +24.8% on the same period last year, according to the Centre for Retail Research, which has also found that non-food retailers have so far lost around £9b in sales.

The news comes as analysis by the consultancy Altus Group indicates retail space may ultimately have to be repurposed in order for landlords to keep up with rent payments. According to the research, 38% of executives have already been switching their retail properties to other uses, while a further 57% were considering doing the same. A shift to mixed-use properties is a possibility for many retailers, which Altus says will probably offer a ‘community type focus’.

Professor Joshua Bamfield, a director at the Centre for Retail Research, believes at least 12.5m m2 of a total 125m m2 of retail floorspace will have to be altered. “There is no alternative to repurposing,” he said. “As much as 10% of retail floor space might need to be repurposed in the short to medium term, but could be much higher in major cities eventually.”

A combination of lockdowns, lower consumer footfall and a dramatic shift to online shopping have hit the high-street hard, and there are fears a second national lockdown could spell major trouble for those retailers that managed to weather the first. The Covid-19 pandemic has seen shoppers take to the internet like never before, resulting in a 40-50% growth in online shopping, according to IMRG, the industry body for online retailers. Even before the pandemic, in the first couple of months of 2020, online sales were reportedly up 5% compared to the same time last year. A spokesperson for the IMRG has warned that the retail industry can expect an online shopping increase of around 30% during the Christmas shopping season, and says that if stores are once again forced to shutter this may soar to 50%.

The challenges facing retail tenants and landlords have also impacted workers, with some 125,000 job losses in the retail industry so far this year, and more likely still to come.

Business rate payments were paused this year, easing some financial pressures on struggling businesses, but Chancellor Rishi Sunak’s latest announcement didn’t see this pause extended. Instead, he urged business to focus only on ‘viable’ new jobs, and revealed a new top-up scheme for workers unable to carry out their roles due to the latest lockdown restrictions.

Smyths Toys cancels traditional Christmas promotional event in UK & Ireland

Smyths’ £10 off every £50 spent event has previously taken place at the end of September.

Smyths

According to media reports, Smyths Toys has cancelled its long-standing Christmas promotion of €/£10 off for every €/£50 you spend. According to the Irish Mirror, the retailer made the decision due to the Covid-19 pandemic, saying that it cannot risk having large volumes of shoppers flock to stores in a short period of time with social distancing in place. The decision will apply to the retailer’s stores in both Ireland and the UK.

A Smyths spokesperson said: “Unfortunately, our 10 off every 50 promotion will not run for 2020. We cannot responsibly encourage a large volume of customers to visit our stores in a short time period while adhering to social distancing guidelines.

However, we are excited to announce we will have more promotions and super savings on your favourite toy brands throughout the autumn-winter period.”

While it is undeniably true that bricks and mortar retailers will have to adopt different strategies when it comes to crowd management in stores in the run-up to Christmas this year, suppliers have been speculating for months about what may happen with retail discounting during this year’s festive season. Potential logistics challenges, together with the possibility of product shortages on some hot items, has led some to wonder whether aggressive discounting might be a less widespread tactic this year.

In addition, despite the fact that many toy retailers have enjoyed far better trading than many other retail markets, the whole retail sector is facing increased costs and ongoing uncertainty; under the circumstances, each retailer’s individual market share is arguably less important than maintaining a viable, profitable operation. So, while there will inevitably still be a raft of retail promotional activity to entice consumers, perhaps this year’s offers will be less cut-throat than we have seen in recent years?

Exclusive: Reboot 2020 – a fresh start for the toy trade

Toy World considers what the short-term future of toy retail might look like, and the biggest opportunities for Q3 and 4, in the July Reboot 2020 feature.

Reboot 2020 child looking in toy shopAll non-essential retailers across the UK are now allowed to reopen their doors, even if a fair few have chosen not to do so, but now comes the next big challenge – how to entice shoppers back to stores.

There is plenty to be hopeful about as we enter the second half of the year and count down to the all-important festive selling season. While many non-essential categories have struggled to match traditional sales during lockdown, the UK toy market has proved remarkably resilient. According to NPD, the value of UK toy sales rose by 17% in the two months from the beginning of lockdown compared with the same period last year, while Games & Puzzles saw a +43% uptick in sales between 1st January and 23rd May, compared with the same period in 2019. Outdoor Toy sales, meanwhile, rose +31% in the same period, and Building Sets jumped +17%. Meanwhile, as outlined in Rory Partis’ article on pages 26-27 of the July issue of Toy World (which you can read here), the UK toy market is currently +7% in value YTD versus the same period in 2019.

However, it’s undeniable that the pandemic and resulting lockdown have changed the face of retail, at least in the short term, maybe forever. With stores temporarily shuttered for so long, consumers were forced to look online for the products they needed and wanted, resulting in a huge shift to online shopping. Research by Retail Economics and Squire Patton Boggs shows that 45% of consumers bought items online that they would normally have bought in store for the first time during the pandemic, and this behaviour is expected to stick, even as the lockdown eases. This doesn’t mean brick & mortar is dead, but it would appear that the future of retail will rely far more heavily than before on an omni-channel approach designed to reach consumers wherever this may be. Many toy retailers are already successfully embracing this strategy.

In-store, Covid-19 has changed the way we shop. Last year, there was much talk about experiential retail saving the high street, the need for shops to offer something unforgettable and unique alongside the baseline ‘get the thing you want and then leave’ approach. Best laid plans and all that; now we’re being encouraged not to touch things if we can help it. This needn’t mean shopping must become a chore though.

In this article, Toy World shines a light on how suppliers can support their retail partners and how retailers can make best use of an omni-channel strategy. We also analyse how the pandemic has changed the marketing game, the impact of Covid-19 on where consumers want to shop, and how differences in expendable income may affect spending habits in the run-up to Christmas.

To read the full, in-depth Reboot 2020 piece, which was published in the July issue, click here.

Online sales continue to thrive after reopening of the high street

ParcelHero predicts the end of seasonal peaks for home delivery.

ParcelHero seasonal peaks

Despite the reopening of the majority of high street stores in June, the UK courier service ParcelHero has said demand for home deliveries has now become evergreen, with seasonal peaks and troughs looking to be a thing of the past.

ParcelHero’s head of consumer research, David Jinks MILT, explains: “Contrary to many analysts’ expectations, parcel deliveries and e-commerce sales have continued to climb in July even though most non-essential stores reopened on 15th June. ParcelHero has seen no sign of any decline in deliveries so far this month and is still experiencing Christmas + level volumes.”

He adds, “Online sales are booming. Growth Intelligence says over 85,000 businesses launched online during lockdown and its loosening has done little to halt demand. In fact, there is strong evidence that the reopening of many high street stores actually boosted online sales. According to the online retailers’ association IMRG/Capgemini, multichannel retailers ‘recorded the highest online growth ever’ during the week when physical retailers reopened their doors.”

This result, according to David, is not surprising given the consistent demand for online services. Indeed, A&M/Retail Economics estimates that 17.2m British consumers have made changes to the way they shop. David adds those who see the risk of Covid-19 to be very high are “almost four times more likely to have shifted their shopping habits for the long-term.”

David concludes, “At the beginning of lockdown, the front door became the front line in the fight against Covid-19. Britain’s new online shopping habit is one that most consumers, especially older shoppers who have ventured online for the first time, may be reluctant to kick any time soon.”

For ParcelHero’s latest information on every available quality courier service currently available, for both everyday senders and retailers, see its live parcel price comparison quotes here.

Let’s play Twister, let’s play Risk…. it’s the Friday Blog!

Games are back in the news this week, and not just because they’re still selling incredibly well. No, this time it’s because the government has turned to heritage gaming for inspiration on how to defeat coronavirus. Rather than complex strategising and scenario planning long into the night, it appears that our illustrious unelected leader, super spore caster Dom, and his mate Boris Johnson have been holding their own Hasbro Games Night at Number 10 instead. That would certainly explain the photo on the front of last week’s Sunday Mail – Johnson wasn’t doing press-ups, he was playing Twister (beer belly: red, green, yellow and blue). Their game-playing shenanigans have also given rise to the UK’s new virus response strategy – now officially referred to in Parliament by its no-longer secret code name, Whack-a-Mole. If Hasbro isn’t working on a special limited edition ‘2020 coronavirus edition’ of the original game as we speak, I would be truly amazed. Rumour has it the pair also played obscure board game ‘Escape from New York’, but adapted it for the modern era by renaming it ‘Escape from Leicester.’ Maybe other government policies will be based on D&B’s Games Night in future – instead of pay rises, maybe all NHS staff could be given a game of Operation instead? And let’s just hope that no one gives them a copy of Risk or who knows where we’ll end up?

Back in the real world, the virus continue to play havoc with our old routines – both Autumn Fair and Comic Con have officially been cancelled this week, as organisers grapple with the realities of putting on trade and consumer shows in the current climate. I’m sure it is technically feasible with an awful lot of planning and a raft of safety measures, but as one sanguine show organiser said to me recently: “Just because you can do something, doesn’t mean you should.” Indeed.

Some may even feel that sentiment could apply to the re-opening of pubs, bars, restaurants and other businesses this weekend, especially after recent developments in the USA. But looking at the move more optimistically, it will hopefully bring even more people back out into towns and cities, giving an additional boost to retailers. From what I am hearing, re-opening has generally gone pretty well – value sales shot up in the first week, and while that trend hasn’t been sustained in week two, some indies have told me that they’ve seen footfall pick up a bit this week, so maybe consumers have been favouring local High Streets over bigger destinations? In the first week, I understand that all supercategories were in growth for the first time since lockdown, even collectibles – anecdotally, it seems that kids are keen to spend the pocket money they’ve been saving up for the past 100 days.

However, despite the fact that the toy market continues to perform solidly, it is also inescapable that the wider retail channel and other parts of the UK economy are in for a pretty rough ride. The past couple of weeks has seen host of redundancies and store closures being announced: last week, we reported that Very Group would be losing over 100 people from its head office team, while this week saw John Lewis chairman Sharon Lewis warn of the impending closure of an unspecified number of stores, together with one London office. Details of which stores are for the chop will be revealed in July, at which point we’ll get an idea of how many job losses will follow. We already know the answer to that question at Harrods, where 700 roles – 1 in 7 of the workforce – will be disappearing. Overall, over 12,000 jobs in the retail and aviation industries were lost in just two days this week – incredibly sad and if this trend continues after the furlough scheme ends, it will surely curtail the speed and strength of economic recovery.

Thankfully, not all UK retailers are in the doldrums – far from it in fact. B&M saw its revenue rise by over 33% in its first quarter, while sales at Argos rose by over 10% over the same period, aided by a 78% rise in home deliveries, with toys cited as one of the key category drivers. Given how well toy sales have fared in general, we can but hope that this will restrict the number of job losses in our own market. However, there is a hard truth here: the government’s furlough scheme was incredibly generous and has undoubtedly saved many companies from going under in the short term. But it didn’t differentiate between businesses which have a long-term future and those which, frankly, don’t. I understand why means testing the furlough scheme would have been physically impossible given the time frame, but it did mean that millions of pounds were spent propping up zombie businesses, merely delaying the inevitable (we can see that in our own little corner of the media world…). Ultimately, the fallout from the pandemic is likely to result in the mother of all zombie business clear-outs – but I genuinely believe that we don’t actually have that many of those left in the toy market anymore, so we may yet escape relatively unscathed compared to many other sectors. Let us hope that proves to be the case.

One person whose current role has come to an end is Groupon trading director David Ripley, who left the business earlier this week. David will be in the market for a new challenge from 1st October and has told me that he would love for that to be in toys. However, in the meantime, he is keen to use his garden leave productively to support toy-related charities or not for profit toy organisations over the next three months, giving something back to the industry he has been a part of for so long. He can be reached at DavidJMRipley@Gmail.com or on 07738 999210 if you have a project or idea you’d like him to consider.

Before I go, if you’re looking for some uplifting reading for the weekend, may I recommend the special July ‘ 2020 reboot’ issue of Toy World? The physical copy is now arriving through letterboxes, but you can read the digital edition here. On so many levels, this strange and unpredictable year starts now, and this edition fires the starting gun on the all-important second half of the year, celebrating the fresh start that awaits the toy community. Enjoy!

For now, we’re all starting to get our heads around what post-lockdown life looks like in the short term. One picture which has been doing the rounds on social media this week caught my eye: is this what next year’s Toy Fairs might look like? If so, I for one can’t wait…

Friday blog bears