Exclusive: Making an impact – Toy World spoke to Diaframma’s Alice Morrison

Toy World spoke to Alice Morrison to get a sense of what the marketing landscape will look like for toy companies going forward. 

Alice Morrison Diaframma

With Christmas looming and three months of challenging trading conditions behind us, Alice Morrison, international sales director at the kids and family marketing agency Diaframma, tells us how toy companies are approaching the second half of 2020.

“Now more than ever, companies are really thinking about where best to place their marketing budget, and which types of platforms will provide the maximum ROI,” comments Alice. “We have seen a variety of responses; some budgets have been tightened or reassigned and some launches have been delayed, while some of our partners haven’t altered their plans at all. The situation is stabilising daily, and the levels of certainty and positivity are growing. Diaframma always strives to produce campaigns that are strong and impactful, and I believe our track record demonstrates that this is always achieved. Given the times we are in, this definitely contributes to selling products even more than before.”

During lockdown, television viewership inevitably increased, as well as children’s exposure to a variety of devices. As such, Alice touches upon the lessons learned about kids and family advertising during this unprecedented period.

“The production of a variety of content that caters for this change has been a turning point for us. That said, lockdown has also shown that many families have been looking for more activity-based projects to keep kids active not only physically, but also mentally.”

Evidently demand for accessible content has not halted over recent months. As such, Diaframma re-opened its studios in the thick of lockdown on 4th May, adapting the shoots to suit government regulations.

“We are very happy with the way things have been going.” adds Alice, “Currently, we’re working with family members only on set, but as regulations loosen, we are adapting and widening the casting possibilities. Each week we hit new levels, which leads us to believe we’ll be back to normal sooner rather than later.”

As uncertainty regarding toy fairs and trade events cointinues, advertising may have to cover more ground this year as a result. Alice tells us more: “Regardless of what happens with future trade shows, there will always be a need for advertising. Products are sold through consumer awareness, for which advertising is key. As we’ve seen throughout this lockdown period, it is more important than ever to be able to convey a product’s story and uniqueness as budgets throughout households worldwide are tightened, and parents are more conscious of spend.”

Read the full interview with Alice in the July issue of Toy World, here.

Exclusive: Reboot 2020 – a fresh start for the toy trade

Toy World considers what the short-term future of toy retail might look like, and the biggest opportunities for Q3 and 4, in the July Reboot 2020 feature.

Reboot 2020 child looking in toy shopAll non-essential retailers across the UK are now allowed to reopen their doors, even if a fair few have chosen not to do so, but now comes the next big challenge – how to entice shoppers back to stores.

There is plenty to be hopeful about as we enter the second half of the year and count down to the all-important festive selling season. While many non-essential categories have struggled to match traditional sales during lockdown, the UK toy market has proved remarkably resilient. According to NPD, the value of UK toy sales rose by 17% in the two months from the beginning of lockdown compared with the same period last year, while Games & Puzzles saw a +43% uptick in sales between 1st January and 23rd May, compared with the same period in 2019. Outdoor Toy sales, meanwhile, rose +31% in the same period, and Building Sets jumped +17%. Meanwhile, as outlined in Rory Partis’ article on pages 26-27 of the July issue of Toy World (which you can read here), the UK toy market is currently +7% in value YTD versus the same period in 2019.

However, it’s undeniable that the pandemic and resulting lockdown have changed the face of retail, at least in the short term, maybe forever. With stores temporarily shuttered for so long, consumers were forced to look online for the products they needed and wanted, resulting in a huge shift to online shopping. Research by Retail Economics and Squire Patton Boggs shows that 45% of consumers bought items online that they would normally have bought in store for the first time during the pandemic, and this behaviour is expected to stick, even as the lockdown eases. This doesn’t mean brick & mortar is dead, but it would appear that the future of retail will rely far more heavily than before on an omni-channel approach designed to reach consumers wherever this may be. Many toy retailers are already successfully embracing this strategy.

In-store, Covid-19 has changed the way we shop. Last year, there was much talk about experiential retail saving the high street, the need for shops to offer something unforgettable and unique alongside the baseline ‘get the thing you want and then leave’ approach. Best laid plans and all that; now we’re being encouraged not to touch things if we can help it. This needn’t mean shopping must become a chore though.

In this article, Toy World shines a light on how suppliers can support their retail partners and how retailers can make best use of an omni-channel strategy. We also analyse how the pandemic has changed the marketing game, the impact of Covid-19 on where consumers want to shop, and how differences in expendable income may affect spending habits in the run-up to Christmas.

To read the full, in-depth Reboot 2020 piece, which was published in the July issue, click here.

Obituary: Les Nurse

Toy World is sad to report that Les passed away suddenly earlier this week.

Les NurseToy World was saddened to hear that industry veteran Les Nurse passed away suddenly on the 6th July. Clive Jones, honorary secretary of the Fence Club, has written the following eulogy:

“Les Nurse was a colourful character, well known for his vibrant jackets, bright ties and effervescent personality.

He was a South Londoner who started his working life in a bank, but moved on to become a partner at Frankel & Roth, where he created a successful bag business which concentrated on character licences. In the 1990s, the company sold out to Mike Redfearn’s Copywrite Stationery.

Les remained with Copywrite for eighteen months before setting himself up as a far east agent ,working with a selection of companies including Hong Kong Toy Centre, where he worked with Joe Brewer, and Super Toys, where he worked with Philip Wong to manufacture a range of pre-school toys for Woolworths and Mothercare. He also worked on OEM ranges with Lissi Dolls and Mega Gain. In each of these ventures he worked with his nephew Jonathan Nurse.

In the UK, Les worked with his great friend Derek Morris, looking after major accounts for MV Toys & Sports, before retiring in 2013.

Les became a member of the Fence Club in 1989 and was given a certificate of appreciation by the Club in 2002 for all his work on the Golf Day.

His wife Brenda passed away in 2018 after a long illness, during which he looked after her.

It is likely that there will be a private funeral service in August which will be followed by a memorial service when the pandemic is over, where all his family and friends will be able to meet to celebrate Les’ life.”

Toy World joins The Fence Club in offering condolences, and our thoughts are with his daughters Louise and Lisa, and his three grandchildren at this very sad time.

IMC Toys announces new office and hires

Strengthening its UK presence, IMC Toys has announced two new hires as well as a new, more centrally-located office in Oxfordshire.

IMC hires John Gray and Katie PetittJohn Gray joins IMC Toys as operations & logistics manager, bringing with him a wealth of toy sector experience, having previously held positions with Mattel, Mega Brands, Spin Master and MGA.

Katie Petitt also joins IMC Toys as account manager, after previously working in buying roles for both Debenhams and Toys R Us.

IMC Toys’ new UK office, meanwhile, is based near Banbury in Oxfordshire, which the company says offers greater accessibility to both visitors and the growing team.

Sue Barratt, IMC UK country manager, said: “I’m delighted to formally welcome both John and Katie to the IMC UK team – they both joined at the start of lockdown so it’s been an interesting start for them both as we navigate the challenges of the new post-Covid world together. The company’s investment in both people and infrastructure in the UK further signals our commitment to this market. As well as continuing to grow our Cry Babies brand, we’re growing our portfolio even further this year with the exciting new collectable pet-doll range, VIP Pets.”

The launch of VIP Pets was announced on 1st July. Joining the company’s portfolio of collectible pet-doll ranges, VIP Pets are aimed at children aged five and over, and tap into the evergreen appeal of cute pet characters, teamed with current surprise reveals and creative hair styling trends. A new series of animated webisodes accompanies the launch and features 21 five-minute episodes on IMC’s official YouTube channel, Kitoons. The launch of VIP Pets will be supported with a full marketing campaign including TV advertising, digital content, PR, social media and influencer collaborations. More information can be found here.

For more information on Cry Babies, VIP Pets and other ranges by IMC Toys, please contact info.uk@imctoys.co.

Dennis & Gnasher: Unleashed! returns for season two

The animated show from Beano Studios returns to CBBC on 13th July 2020.

Beano Dennis and Gnasher

The second series of the Beano Studios hit animated TV show Dennis & Gnasher: Unleashed! is set to premiere on CBBC on Monday 13th July 2020. The series will air weekdays at 7.10am, and be repeated at 3.25pm, with each episode available on iPlayer directly after broadcast.

Dennis & Gnasher: Unleashed! season two is comprised of 52 x 11 minute episodes following the unpredictable and exciting adventures of Dennis and his friends in Beanotown.

Episode one, titled Beat the Bus, sees new teacher Miss Mistry taking Class Three on an outing to the Flumes ‘o’ Doom water theme park, and Walter pulls out all the stops to make Dennis late for the bus.

Dennis, voiced by Freddie Fox, and his group of mates Rubi, JJ, Pieface and his pet potato Paul, will be joined by new characters for season two, including Miss Mistry.

Last year, Dennis & Gnasher: Unleashed! season one received nominations at Kidscreen, the British Animation awards and was nominated for an International Emmy. At launch it was the highest-rated animated show on CBBC for 6-12 year olds and one of the top 10 shows for kids across all channels.

Tim Searle, head of animation at Beano Studios, commented: “Dennis and friends burst back onto our screens this summer, with loads more mayhem and mischief to look forward to in Beanotown. We’ve had a blast making the shows and hope that this new series will bring tons of laughs, inspire imaginations and encourage the everyday rebellion that’s been at the heart of Beano for over 80 years.”

Fans can find brand-new Dennis and Gnasher: Unleased! games and quizzes at beano.com/dennisandgnasher. To celebrate the series return, Beano has launched a ‘family and friends’ discount forsubscribers to the Beano comic.

Dennis & Gnasher: Unleashed! season two, episode one ‘Beat the Bus’ will air on Monday 13th July 2020 at 7.10am on CBBC.

Kind + Jugend 2020 cancelled due to coronavirus concerns

Organiser Koelnmesse has announced the cancellation of all its trade fairs due to run before the end of October, including Kind + Jugend.  

Kind + Jugend cancelledFollowing in the footsteps of a number of other trade events, Koelnmesse has announced the cancellation of all its 2020 trade fairs due to take place before the end of October. This means that Kind + Jugend, the international trade fair for children, toddler and baby equipment, has been cancelled.

The international trade fair organiser has worked hard to allay the concerns of exhibitors and visitors, but notes that, ultimately, restarting the Cologne trade fair scene isn’t possible without their participation and full support. A statement on its website says: “We take seriously the difficult situation of our customers – and their concern for the health of their employees. However, we remain firmly convinced that, if all parties involved behave prudently, trade fairs can be held safely and successfully under new circumstances and subject to appropriate conditions. As event professionals, we see ourselves in a position to create framework conditions suitable to trade fairs, even in times such as these.”

The statement goes on to list a raft of reasons why trade fairs should be allowed to recommence, including the role they will play in helping businesses get back on their feet and their professional nature, which Koelnmesse notes is different from sporting events or ‘funfairs’.  The trade fair organiser is aiming to restart its own events from November.

Kind + Jugend 2020, which was due to take place 17th-20th September, is slated to return in 2021, 16th-19th September.

Online sales continue to thrive after reopening of the high street

ParcelHero predicts the end of seasonal peaks for home delivery.

ParcelHero seasonal peaks

Despite the reopening of the majority of high street stores in June, the UK courier service ParcelHero has said demand for home deliveries has now become evergreen, with seasonal peaks and troughs looking to be a thing of the past.

ParcelHero’s head of consumer research, David Jinks MILT, explains: “Contrary to many analysts’ expectations, parcel deliveries and e-commerce sales have continued to climb in July even though most non-essential stores reopened on 15th June. ParcelHero has seen no sign of any decline in deliveries so far this month and is still experiencing Christmas + level volumes.”

He adds, “Online sales are booming. Growth Intelligence says over 85,000 businesses launched online during lockdown and its loosening has done little to halt demand. In fact, there is strong evidence that the reopening of many high street stores actually boosted online sales. According to the online retailers’ association IMRG/Capgemini, multichannel retailers ‘recorded the highest online growth ever’ during the week when physical retailers reopened their doors.”

This result, according to David, is not surprising given the consistent demand for online services. Indeed, A&M/Retail Economics estimates that 17.2m British consumers have made changes to the way they shop. David adds those who see the risk of Covid-19 to be very high are “almost four times more likely to have shifted their shopping habits for the long-term.”

David concludes, “At the beginning of lockdown, the front door became the front line in the fight against Covid-19. Britain’s new online shopping habit is one that most consumers, especially older shoppers who have ventured online for the first time, may be reluctant to kick any time soon.”

For ParcelHero’s latest information on every available quality courier service currently available, for both everyday senders and retailers, see its live parcel price comparison quotes here.