The Very Group cuts head office roles

Published on: 25th June 2020

As part of a wider restructure in the wake of coronavirus, the company plans to make 141 roles redundant.

The Very Group, parent company of online retailers Littlewoods and Very, has revealed plans to dismiss 141 office employees. At head office, 106 roles will be made redundant, as well as 35 customer care roles. The company is undertaking a restructure in the wake of the coronavirus pandemic and will also create 100 new roles across its technology division.

Aa part of the restructure, the Very Group has re-examined head office working practices and will introduce measures aimed at “retaining the digital ways of working and increased levels of flexibility and autonomy” that have proven effective since lockdown came into place three months ago.

The Group will close its customer care site in Aintree next year, and its 500 staff will begin to work between the firm’s Speke headquarters and from home.

Chief executive Henry Birch said staff affected by the job cuts have been notified. He commented: “As we look to the future, we need the right team structures, working practices and environments to enable us to meet the opportunities and tackle the challenges that lie ahead. That means reshaping our business and bringing in new people and skills to enhance our capabilities. Faced with the coronavirus pandemic, we adapted quickly and successfully to continue serving our customers, including setting up our customer care team to work from home.”

The CEO also paid tribute to staff for facing up to the many challenges created by the pandemic, and reassured them that they would be supported by the company:  “I want to thank all of our colleagues for their hard work and commitment during this exceptionally challenging time. In making these changes, we are committed to supporting our impacted colleagues through what we know will be a difficult time and will work closely with our recognised trade union, Usdaw.”


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