NEWS

Character Options issues response to Soft’n Slo Squishies safety concerns

Published on: 29th May 2018

Character Options, the distributor of the popular toy Soft’n Slo Squishies, has issued a response to a recent article (29th May 2018) in the Trinity Mirror and Mirror.co.uk

“At Character Options Ltd, the safety of consumers is always the top priority and we have therefore looked into this matter without delay.

Steve Tull, quality assurance director for Character Options, commented: “We believe that this Soft’n Slo Squishies toy has been heated in some way causing the inner foam to melt and the toy to burst. Soft’n Slo Squishies absolutely cannot burst in this way whilst simply playing with them; it is physically impossible in the way they are manufactured unless the foam is heated.

“Unfortunately, there has been an uplift online and on social media of toys being abused and often irresponsibly heated and microwaved to see what the outcome is.”

“We reiterate that the brand of Soft’n Slo Squishies should be played with responsibly and away from any naked flames or heated elements.”

“It would be our next steps to be able to examine the product that has caused this injury so that we can verify that this is the case. We are hoping therefore that the customer in the article will contact us in order for us to do this.”

In the meantime, should anybody have any concerns, please do not hesitate to contact the Character Options Customer Services team on 0161 633 9800.

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